Managing Director and Senior Consultant at TRUE Clarity Co. Ltd.

Born in the Canadian province of Ontario and raised in the town of Tilbury, James has been an authority in CRM and IT Service Management for over 20 years. His fields of expertise include CRM Solutions (specializing in Goldmine Premium; Nimble CRM; Sage CRM), Point-of-Sale Systems, Call Center Operations and Technology, Telephony Solutions, Help Desk System and Internet Marketing.

As a leading consultant in the IT industry, James has provided solutions for a number of industries as diverse as automotive, banking, manufacturing and food and beverages, all of which contributed to making him the adaptable and personable character that he is today.

Eight years ago, James established TRUE Clarity, a company aimed at developing solutions for better relationship management, with emphasis on integrated customer relationship management software, and value-added consulting services.

TRUE Clarity Co. Ltd is based in Bangkok, Thailand where it remains well placed in the Asian Marketplace and attracts clients on a global basis.